Shipping Policy

Last Updated: September 4, 2026

At Pulse Wear, we aim to provide a smooth and reliable delivery experience for our customers across Pakistan.

Order Processing

Orders are usually processed within 1–2 business days after confirmation.

Once your order has been processed and dispatched, you may receive tracking or delivery updates through the contact information provided at checkout.

Shipping Location

All orders are shipped from our Lahore warehouse.

Delivery Time

Estimated delivery times are generally:

  • Lahore: 1–3 business days

  • Major Cities: 2–4 business days

  • Other Areas: 3–7 business days

Delivery times are estimates and may vary due to courier delays, weather conditions, public holidays, remote locations, or other circumstances beyond our control.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your order.

From time to time, Pulse Wear may offer free shipping as part of a promotion or special offer.

Order Confirmation

Customers may be contacted by phone, WhatsApp, SMS, or email to confirm their order before dispatch.

Orders with incomplete or incorrect contact details may be delayed or cancelled.

Tracking Your Order

If tracking information is available, it will be shared with you after your order has been dispatched.

Please allow some time for the courier tracking system to update after dispatch.

Delivery Attempts

Please ensure that someone is available at the provided delivery address to receive the parcel.

Courier companies may make multiple delivery attempts depending on their policies. If the parcel is returned due to an incorrect address, unavailable recipient, or repeated failed delivery attempts, additional shipping charges may apply for re-dispatch.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If you notice an error in your shipping details, please contact us as soon as possible at info@pulsewear.shop.

We cannot guarantee that shipping details can be changed once an order has been dispatched.

Delayed or Lost Shipments

While we work with reliable courier partners, occasional delays may occur.

If your order is significantly delayed or you believe your parcel has been lost, please contact our support team so we can assist you with the courier.

Damaged Parcel

If your parcel arrives visibly damaged, please contact us as soon as possible after receiving it.

We may request photos or videos of the parcel and product to help us review the issue.

Contact Us

For any questions regarding shipping or delivery, please contact us:

Pulse Wear
Email: info@pulsewear.shop